UX Researcher (Contract)
Based: Cambridge, with travel to other sites and event venues
Rate: £350 - £450 / day
Basis: 2 month contract (with possibility of extension)
Eligibility: you must be eligible to work in the UK
The Raspberry Pi Foundation’s mission is to put the power of digital making into the hands of people all over the world. It’s a deliberately bold statement of our intent. Since launching our first product in February 2012, we have sold over 15 million Raspberry Pi computers and helped kickstart a global movement to get more people involved in computing and digital making. We’ve trained thousands of teachers and engaged hundreds of thousands of young people in our educational programmes, including our network of over 12,000 Code Clubs and CoderDojos.Our free educational resources are used by millions of people every year. We are also working hard at building our profile and expanding our reach into new audiences of potential digital makers.
We’re looking for a contract UX (User Experience) Researcher to help us deliver a specific project. You will be carrying out primary research, exploring user behaviour and motivations using techniques from user interviews to analytics analysis, then sharing your findings with the team to help inform product direction.
You will be part of an agile web development team working on improvements to an existing product.
The Raspberry Pi Foundation is a unique place to work, with a fantastic team and positive work culture.
- Working on a project, collaborate cross-functionally with Developers, Product Owners and Designers to solve problems and to prioritize user experience research questions.
- Ensure effective communication of research findings to project stakeholders.
- Conduct a wide range of tactical and strategic ad hoc research, using a range of user research methodologies such as in-depth interviews, focus groups, remote interviews and surveys.
- Setup and run regular testing sessions – recruiting participants, setting up equipment, note taking, writing guides and moderating interviews.
- Applying secondary research methods such as desk research, competitor analysis and expert UX reviews of products and services.
Experience and Personal Attributes
You should be:
- Experienced in an applied research setting.
- Experienced working in a cross functional team composing of Product Owners, Designers & Developers.
- Able to demonstrate knowledge of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
- Able to demonstrate interpersonal, communication, negotiation and collaboration skills.
- Experiences in a range of research techniques, including survey research
You’ll ideally have experience of:
- Using remote usability testing tools
- Analytics platforms (we use Google Analytics primarily)
- Knowledge and experience of computer science education, digital making, or a related field.