Based: Cambridge, UK, with occasional travel to other sites and event venues
Rate: £35500 – £40000 p.a.
Basis: permanent; full-time, part-time or flexible
Eligibility: you must be eligible to work in the UK
The Raspberry Pi Foundation is a UK-based educational charity that works to put the power of computing and digital making into the hands of people all over the world. We want more people to be able to harness digital technologies for work, to solve problems that matter to them, and to express themselves creatively.
Established in 2008 and first known for our product — the wildly successful Raspberry Pi computer — the Foundation has developed educational content and programmes that are helping millions of people learn new skills.
In October 2015 we merged with Code Club, followed in May 2017 by a second merger with the CoderDojo Foundation. Together we now represent one of the largest sustained global efforts to help young people learn about computing and digital making. You can read more about our mission, values, and goals in our 2018–2020 strategy.
The Foundation is a fast-growing organisation with big ambitions. We are about to expand beyond 100 employees and move into our new headquarters building in the centre of Cambridge.
We are looking for an experienced Operations Manager to lead a small team focused on the smooth running of the HQ building and the wider business processes and administrative support that helps us work efficiently and effectively. This is a hugely varied role, with the opportunity to work across the Foundation to help us achieve our goals.
You will be responsible for managing all aspects of the HQ, including liaising with suppliers, providing great customer service to colleagues and visitors, supporting a vibrant programme of educational events in our 100-people capacity classroom, and developing and implementing effective business and administrative processes.
The ideal candidate will have solid operational experience, including the management of a busy office environment. You will need to be adaptable and creative, with a proactive approach to solving problems.
We pride ourselves on being a brilliant place to work, with a diverse team, a positive work culture, and a lot of flexibility for working arrangements.
- Work with the Director of Operations to develop and implement systems, policies, and processes that help the organisation achieve its goals.
- Lead and manage a small team including the Facilities and Office Manager and Operations Assistant. Ensure that team members are clear about their roles, supported to do their best work, and able to develop their skills.
- Manage the operations budget, and relationships and contracts with suppliers, ensuring that the Foundation gets excellent value for money.
- Manage all operational aspects of our Cambridge headquarters, ensuring that staff and visitors have a great experience of the building.
- Work with colleagues across the Foundation to support a vibrant programme of educational events in the headquarters building.
- Ensure that all activities at the headquarters are carried out with due regard to relevant legislation, policies, and good practice, including health and safety, and safeguarding.
- Organise the building’s security and access, ensuring that front of house and external visitor access is well managed.
- Organise and oversee operational and administrative support for the Foundation, including postage, shipping, and distribution.
Experience and personal attributes
You must have:
- Experience of supporting the development and improvement of systems, policies, and processes.
- Experience of leading or managing people.
- Good financial skills, with the ability to set and manage budgets.
- Experience of managing an office environment.
- An open and collaborative approach, and the ability to work across teams to achieve results.
- An organised, structured, and thoughtful approach to work.
- Outstanding communication skills, including the capacity to adapt your communication style to different parts of the organisation and to liaise with external partners.
You will ideally have experience of:
- The logistic and operational delivery of events or activities.
- Working with cloud-based IT services, particularly G Suite.
- Project management or project support.
In addition to competitive salaries, we offer a range of additional benefits for all of our colleagues, including:
- 25 days’ annual leave
- A generous company pension scheme of 8% employer and 4% employee contributions
- Life assurance and long-term illness insurance
- Flexible work hours as needed, to fit around childcare or other commitments
- Generous shared parental leave
- Investment in professional development and learning for all employees
- Bike-to-work and season ticket loan schemes
- Monthly maker days to improve your digital making skills
- Monthly all-staff meetings and socials
- Fresh fruit, tea, coffee, beverages
Timetable for applications
Closing date: 9.00, Tuesday 28 August 2018
Phone interviews: 30th and 31st August
First round of face-to-face interviews: w/c Monday 3 September